FAQ

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Frequently Asked Questions (FAQs) – Relave™

Official answers to common questions about our products, shipping, and policies.

General Questions

1. How long does delivery take?

We offer **Fast and Free Standard Shipping** on all orders across the contiguous United States (Lower 48 States).

  • Standard Products (Foot Massagers, Patches, etc.): Delivery is typically within **3 to 7 business days** after processing.
  • Large Freight Items (Massage Chairs/Equipment): Due to specialized delivery and freight scheduling, delivery for large items takes **4 to 6 weeks.**
2. Do you offer a money-back guarantee?

Yes! Every order at Relave™ is protected by our **30-Day Money-Back Guarantee.**

If you’re not completely satisfied with your purchase, simply **contact us within 30 days of delivery**, and we will guide you through our clear return process. For full details on eligibility and return shipping costs, please see our Refund Policy.

3. Are your products safe to use daily?

Absolutely. All of our wellness products are designed for daily home use and are built with high-quality, comfortable materials. We recommend you always follow the user instructions and safety guidelines provided with each product for optimal results and longevity.

4. Is payment secure on your website?

Yes. Relave™ uses **SSL-encrypted checkout** and trusted payment gateways (including Shopify Payments, PayPal, Visa, and MasterCard